IGCC Member Conversation on December 12, 2018 from 12:00pm - 1:00pm CT
Fraud: working together to identify, prevent and fight fraud in the gift card industry
Wednesday, December 12, 2018
12:00 pm - 1:00 pm CST
*Recording not available
Gift card fraud is one of biggest threats to the reputation of the gift card industry. No matter what area of the gift card industry you work in, it’s important the recipient has only positive experiences with gift cards, and an unexpected $0 swipe can have a rippling effect for current and potential users.
Join your industry peers for an in depth discussion about the various types of gift card fraud and what can be done about it.
IGCC asks:
What are your experiences with gift card fraud? What did you learn from it? How do you currently resolve the issue? What do you wish you knew before it happened? What’s your most effective plan of prevention? What do you fear or anticipate happening? What fraud topics do you wish you more better versed in?
Come with stories, strategies, questions and open ears.
Objectives
Learn & share your ideas regarding:
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What you need to know to be on alert
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How best to protect your brand and customers.
By assisting each other, we are growing the gift card industry!
Moderated by IGCC Board Member:
Martha Weaver, Director of Merchant Relationships, Raise.Com