Join us July 22 - 24 in Chicago, IL at the 2019 IMA Summit

We invite all IGCC members to join peers and incentive professionals in Chicago, IL this July for an informative and fun Summit! With less than six weeks until the Summit kicks-off, be sure to register and reserve your hotel room today! Check below to find out what's in store:

Schedule: All Things Gift Cards

We have scheduled quality content for gift-card professionals throughout this year's Summit. The schedule below calls out many of the sessions and networking events you won't want to miss.

The full IMA Summit schedule is available on the IMA website.

Monday, July 22

11:00 am - 11:30 am | RGCA Luncheon 
Room: Jenney A & B

11:30 am - 12:30 pm | RGCA Membership Meeting
Room: Jenney A & B

1:00 pm - 2:30 pm | IGCC Education Session: Gen Z 
Room: Sullivan C 
Holly Glowaty, K&H Connections and Theresa McEndree, Blackhawk Network
Attitudes towards Gift Cards, Loyalty Programs & Incentives - Research Results

3:30 pm - 5:30 pm | IGCC SIG Meeting Agenda
Room: Sullivan C
  • Welcome
  • Legislative Update – New rules accounting for gift cards
  • How to Value a Gift Card Program – Deep Dive
  • Overview of new buyers guide project
  • Introduce New Board and Board Updates

7:00 pm - 9:00 pm | Welcome Reception: Summertime Skyline Social on Terrace Lake View
In response to positive feedback regarding the 2018 Summit Opening Reception, we are once again planning a casual event focused primarily on networking with the option to take part in games and other fun activities. Set on the Loews’ rooftop terrace, attendees will have the opportunity to reconnect with the breathtaking backdrop of downtown Chicago. Join your peers in this urban oasis to kick off the Summit!

Opening Event Signature Sponsorship:                       

Signature Drink Sponsor:


Tuesday, July 23

8:45 am - 10:00 am | Welcome & Keynote Speaker, John F. McDonough, Chicago Blackhawks
Room: Wright Ballroom 3-5
John McDonough, President and CEO of the National Hockey League Chicago Blackhawks, is sure to inspire Summit participants with his message of engaging audiences for outstanding business success. Through McDonough’s guidance, under what Forbes magazine has called “The Greatest Sports-Business Turnaround Ever,” the Chicago Blackhawks have revitalized the team's profile and re-energized its fan base. Since McDonough joined the Blackhawks, the team has won Stanley Cup titles in 2010, 2013 and 2015, becoming the first organization in the NHL's salary cap era to capture three championships.

11:00 am - 12:00 pm | Gift Card Education Session #1
Room: Sullivan C 
Gift Card Hot Topic Round Tables:
Table #1 - How Digital Delivery is Impacting the Gift Card Industry - Table Hosts: Matias Marquez, Buyatab & Diane Walker, Reaf Marketing
Table #2 - Crypto Currency and Gift Cards - Table Hosts: Caitlin Skulley, Flexa & Rebekka Rea, Swych 
Table #3 - Promotions and Arbitrage - Table Hosts: Martha Weaver, Raise & Jim Atten, Retail Me Not 

1:00 pm - 2:00 pm | Gift Card Education Session #2
Room: Sullivan C 
Gift Card Breakage: It's Complicated!
Presenter, Brenda Gilpatrick
Gift card breakage is a complicated and controversial topic. To better understand total breakage value in the U.S., Raise commissioned a report which amassed and synthesized publicly available data from such sources as annual reports and quarterly earnings calls and then matched that data to retail sales using statistical analysis to draw key conclusions. This session will report on those findings and share the methodology—with the ultimate objective of providing accurate numbers that the industry can use to drive more redemption and ensure consumers are getting the full value of their gift cards. 

2:30 pm - 3:30 pm | Gift Card Education Session #3
Room: Sullivan C 
B2B Gift Card Program Best Practices form a Merchant Point of View 
Moderator, Matthew Davies, CEO, Powerhouse Brands Consulting; Benita Johnson, Gift Card Program Manager, PetSmart; Todd Tomlin, Owner, Your Gift Card Team 

5:30 pm - 7:30 pm | Awards Reception
Room: Wright Ballroom 3-5
We’ve listened to your feedback and are pleased to bring you a renovated awards ceremony. This year’s ceremony will fast-paced and fun. This event will recognize several great leaders and honorary programs throughout the incentive industry. Master of Ceremonies, Ronny Sage, and mentalist, Chad Collyer, will kick start the event. You won’t want to miss it! You’ll have time to make dinner reservations or attend other planned activities following the event.

Title Sponsor:

Bronze Sponsors:

Wednesday, July 24

9:30 am - 10:30 am | Gift Card Education Session #4 
Room: Sullivan C 
Fighting Gift Card Fraud: What's Happening Out There and How to Partner with Your B2B Vendors
Moderator, Martha Weaver, Director of Merchant Relations, Raise; Cindy Mielke, CPIM, Director, Brand Relationships, Tango Card Inc.; Tom Olk, Executive Vice President Revenue and Risk, Raise; Mark Southon, Director, Risk Management, Blackhawk Network
Fraud is an ever-present topic of conversation within the gift card industry. Although fraudsters are becoming smarter, so too are the brands and entities fighting them. Join today's panelists as they come together to discuss the fraud trends occurring in the industry today and share ways in which brands can work with their B2B partners to proactively identify and prevent gift card fraud online, in store and via your B2B channels.

1:45 pm - 2:30 pm | Incentive Feud Hosted By Todd Roddy!
Room: Sullivan C 

5:00 pm - 6:00 pm | Closing Reception on Terrace City View

Come and say your ‘goodbyes for now’. The closing reception is a great opportunity to tie up loose ends and wind down after three days committed to advancing your career through networking and education. Cheers!


July 22nd will be here soon. Sponsorships remain for all budgets to feature your brand at the event.  

Want to be part of the Opening Night Reception? 
Game & Entertainment sponsors available at $2,000 – give us a call!

Who wants to sponsor breakfast or lunch? 
We all appreciate a great meal – all budgets welcome

Is Education your thing? 
Several sponsorships at $1,500 remain – but going fast!

Finally – the Awards Reception on Tuesday evening will be something to celebrate
Support our industry at any budgetary level

Sponsorship Prospectus

See the sponsorship prospectus above for options. Remember items are first come, first served. 

Notify either Anne Jetter at or Lauren Loudenslagel at to secure your spot. See you in Chicago!

We thank you for your continued support!

Thank you to our 2019 Summit sponsors! View a list of all committed sponsors on our website.

Gift Bag Swag

More Donations Needed!
We are accepting currently gift bag swag for the 2019 IMA Summit. If you are interested in donating an item to the gift bags, we need 375 items. This is a great way for IMA members to get additional visibility for their brands at the Summit.

If you have any questions about what to donate or would like to confirm a donation, contact Heather Abbott at

Silent Auction

More Donations Needed!
This year we have an online form that makes it easier than ever to confirm and complete your donation. Are you ready to submit?

Donate Today

Let’s make this 20th Anniversary IMA Summit a huge success for the estimated 375 IMA members & business guests convening in Chicago, July 22-24!

Where do your Silent Auction proceeds go? Funds raised through the IMA silent auction support educational initiatives designed to communicate the value of rewards, recognition and corporate gifts.

Questions? Contact the silent auction chair, Lori Gardner at and she'll get you what you need.

Check out this year's Silent Auction donations you can bid for at the Summit!

Silent Auction Catalog


We need you, yes YOU! Help out your favorite association and volunteer at the 2019 IMA Summit.

Volunteer opportunities are available throughout the entire conference and in different time increments to fit your schedule. 

Want to greet your fellow attendees as they arrive? Pick up an hour, or several, at the registration desk, or serve as a session volunteer to introduce a speaker and give them their gift!

Volunteer Sign-up

To find out more about what the IMA Summit has to offer,  visit the IMA Website.